The CPSU has urged the Turnbull Government to urgently implement the key recommendations of a Senate inquiry into the Centrelink robo-debt debacle, with the program still in force and now being rolled out to target pensioners.
Social services minister says debt recovery system criticised in Senate inquiry is tackling ‘a massive amount of overpayments’ to claimants
Centrelink staff have been too afraid to communicate their concerns about Centrelink’s botched debt recovery program, according to evidence given at a Senate Inquiry today.
The Australian Tax Office (ATO) has sought to distance itself from Centrelink's controversial debt recovery program, telling a Senate inquiry it cannot be held accountable for how its data is used.
Centrelink's bungled robodebt recovery program will be investigated by a Senate committee today, with representatives from the tax office and department of human services among those to be grilled.
Almost 85,000 welfare recipients were forced to repay Centrelink debts in the two months leading up to Christmas, new figures show.
Department of Human Services secretary Kathryn Campbell defended the need to call in debts over the Christmas period during a senate inquiry into the Centrelink “robo-debt” recovery scheme today.
Ms Campbell also blamed the level of media scrutiny on the scheme in January for escalating public concern and the amount of calls to Centrelink.
Department officials were also asked to address reports that a Centrelink recipient took their own life due to their concern about the debt they owed.
Scott Morrison's problem in delivering the budget is that people don't trust him.
He said Centrelink's new data matching software was going to deliver more "accurate and appropriate income testing". It would "cut red tape and ensure that mistakes are minimised".
Welfare clients tell of stress, depression, anger over controversial debt collection.
Morwell based Centrelink staff will be resisting the urge to say 'I told you so' after Labor and the Greens successfully lobbied for a senate inquiry into the Federal Government's maligned 'robo-debt' scheme.
In the past two years about 18 skilled Morwell staff have been transferred into other roles to make way for automated-debt calculation technology, which has since led to thousands of Centrelink clients facing repayments they do not owe.
Labor has accused the Australian government of breaching privacy laws by leaking confidential information about Centrelink customers.