The initial debt amount was sent just before Christmas, due at the end of December 2016.
Many others received notices at that time.
No ‘human’ consideration was shown in the timing of these demand letters. It was extremely stressful.
I spent around 15 hours on the phone and sourcing information to prove my case; that there was no debt.
I received numerous letters, calls and texts from debt collection agencies, letters of demand, and threats of ‘add on’ charges, if the amount was not paid.