Welfare recipients say Centrelink robo-debt system left them stressed and afraid
Centrelink ‘have the power of destroying your life’, says one recipient in submission to Senate inquiry on automated debt recovery system.
Centrelink ‘have the power of destroying your life’, says one recipient in submission to Senate inquiry on automated debt recovery system.
Estimates can often be boring, as senators plough their way through the progress of this or that infrastructure program or service delivery roll-out. But every so often, it produces gripping scenes.
That was the case yesterday in the Senate’s Community Affairs committee, where the Secretary of the Department of Human Services, Kathryn Campbell, was called upon to give evidence.
Estimates can often be boring, as senators plough their way through the progress of this or that infrastructure program or service delivery roll-out. But every so often, it produces gripping scenes.
That was the case yesterday in the Senate’s Community Affairs committee, where the Secretary of the Department of Human Services, Kathryn Campbell, was called upon to give evidence.
Shadow Human Services Minister Linda Burney has asked the Australian Federal Police to investigate Human Services Minister Alan Tudge over the leaking of a Centrelink client’s personal information to journalists, alleging he broke social security laws.
Senior bureaucrats responsible for Centrelink told Senate Estimates on Thursday that staff at the department sift through print, broadcast, and social media for individual complaints, and decide whether to report grievances to Tudge's office based on the circumstances of each case.
Centrelink staff trawl social media for complaints about the welfare agency, and may escalate serious gripes to the responsible minister.
Centrelink is also trawling social media looking for your complaints.
Those who publicly criticise Centrelink’s automated debt recovery program could have their personal information released to correct the record, the Department of Human Services (DHS) has warned.
Those who publicly criticise Centrelink's automated debt recovery program could have their personal information released to correct the record, the Department of Human Services (DHS) has warned.
Privacy commissioner asks Department of Human Services to explain why Andie Fox’s details were publicly released