Centrelink debacle: A symptom of the Turnbull Government's war on welfare
There is nothing fair about the Turnbull Government's pension cuts and Centrelink crackdowns, no matter how they spin it.
There is nothing fair about the Turnbull Government's pension cuts and Centrelink crackdowns, no matter how they spin it.
The public sector union is calling on the federal government to suspend its controversial Centrelink debt recovery system, warning the public will suffer as staff struggle to cope.
Centrelink has been slamming thousands of Australians with inaccurate debt letters for months now, so here’s what to do if you are contacted by the agency.
Staff inside the Centrelink unit responsible for income reviews and eligibility assessments warned officials from the Department of Human Services that automated data matching would lead to incorrect debts being issued to low-income and vulnerable Australians, an insider has revealed.
Centrelink has removed advice telling welfare recipients they only needed to keep payslips for six months, which conflicted with the government’s efforts to claw back debts from up to six years ago.
The federal government continues to back its highly controversial automated Centrelink debt recovery system despite heavy criticism and digital transformation heavyweight Paul Shetler labelling it “appalling”.
We've been hearing from some of the thousands of Australians who have been issued with debt recovery notices by Centrelink in recent weeks.
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Labor MP and Shadow Minister for Human Services, Linda Burney, says the system should be suspended until it's accurate.
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Last week, Centrelink tweeted that its offices were closed and people needing help, support or advice should call Lifeline.
Human Services Minister Alan Tudge is still on holidays, leaving Social Services Minister Christian Porter to deal with the fallout.
Labor has called on the National Audit Office to investigate Centrelink's controversial debt recovery scheme that has been criticised for mistakenly targeting vulnerable Australians.
The Government has defended the scheme — which cross references employment data from the Australian Tax Office and Centrelink — despite the Opposition claiming it was brutal and poorly designed.
Labor has referred Centrelink’s automated debt recovery failures to the auditor general, while information commissioner Timothy Pilgrim has “been in contact” with the department on the issue.