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Welfare payments: More pressure for Federal Government to make changes to the Centrelink debt recovery process

16 January 2017
ABC Radio Canberra

The controversial Centrelink debt recovery process is under the microscope following news reports some changes will be made to the letters being sent to welfare clients. 

The ACT Council of Social Service has written to Canberra Liberal Senator Zed Seselja seeking his support to suspend the program while issues are resolved.

In recent weeks thousands of current and former welfare recipients have been sent letters questioning income levels or stating the person has a Centrelink debt.

ACTCOSS director Susan Helyar spoke with ABC Radio Canberra breakfast host Dan Bourchier about the debt recovery system and what changes they would like to see.