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Government using commission only private debt collectors for automated debt recovery program

9 March 2017
Rachel Siewert, Australian Greens Senator for Western Australia

The Senate inquiry into the Centrelink debt recovery process has revealed that the Government is paying private debt collectors commission only to rake back potentially incorrect automated debts from former Centrelink recipients.

Porter negligent on Centrelink robo-debt debacle

6 April 2017
The Hon Linda Burney MP, Shadow Minister for Human Services, ALP Member for Barton; The Hon Jenny Macklin MP, Shadow Member for Families and Social Services, ALP Member for Jagajaga

According to a Freedom of Information Request by the ABC, the Minister for Social Services, Christian Porter and his Department claim to not have been informed about the Centrelink robo-debt debacle.
The FOI request reveals that Mr Porter did not receive any written briefings, documents or analysis about the program from Centrelink or his department before publicly proclaiming it was working "incredibly well", earlier this year.

Centrelink robo-debt program creating a 'climate of fear'

9 March 2017
Sydney Morning Herald

The Australian Taxation Office says the "robo-debt" debacle is not its fault and it is unhappy being publicly linked with Centrelink's controversial debt-recovery program.
Senior ATO officials told a Senate committee investigating robodebt on Wednesday that the ATO simply handed its data on taxpayers over to Centrelink's parent department, Human Services, which then used an automated system to raise debts.

Centrelink: Letter claims staff told to ignore errors in data-matching program

19 January 2017
ABC News

Centrelink staff working on the agency's controversial debt claw-back program have been told to ignore errors in calculations and push through debts they know are incorrect, according to an anonymous letter written by a person claiming to be a Centrelink compliance officer.
Activist group GetUp! released the eight-page letter it received from a person claiming to have worked on Centrelink's automated data-matching project, known as the Online Compliance Intervention.

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