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Government concedes ground on Centrelink debt letters, as its popularity plunges

16 January 2017
New Daily

The Turnbull government will make a series of changes to Centrelink’s controversial debt recovery system after weeks of politically damaging criticism.
Human Services Minister Alan Tudge has instructed his department to amend the recovery process.
This is despite the government’s continued insistence that the computer-run scheme, which claws back alleged overpayments, is a success.

New ReachTel poll shows Turnbull popularity slammed over Centrelink, entitlements saga

16 January 2017
news.com.au

An Australian of the Year finalist has also become embroiled in the Centrelink debt recovery debacle, after being sent an incorrect debt notice due to the automatic debt recovery system.
Queensland medical researcher Dr Janet Hammill, who works voluntarily and lives off the age pension, was sent a debt notice for $7600, The Guardian reports.
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The latest reports comes as a new poll shows the Turnbull Government’s popularity has taken a hit in the wake of problems with the Centrelink debt recovery system and MPs’ entitlements.

‘Backflip’ over Centrelink’s automated debt recovery program

16 January 2017
The Australian

The government has been accused of “backflipping” over Centrelink’s automated debt recovery program after it decided to give the system a facelift, as Labor demands improvements be made retrospective to include all affected welfare recipients.
Labor frontbencher Linda Burney declared Human Services Minister Alan Tudge had made a “stunning admission” after The Australian revealed he had directed his department to introduce a number of “refinements” as he attempts to deal with the political fallout.
PAYWALL

Coalition hits new low and Greens trail One Nation in poll showing Centrelink anger

16 January 2017
Guardian

One Nation gains ground in GetUp poll that finds 46.2% want Centrelink automated debt collection halted, compared with 31.8% who want to keep it.
The Turnbull government has hit a new low in its two-party preferred vote and the Greens trail One Nation in a fresh poll that also shows widespread anger at the Centrelink debt debacle.
The ReachTel poll of 2,126 Australians for the progressive political campaign group GetUp shows the Coalition trailing Labor 46% to 54% in two-party preferred terms.

Centrelink's controversial debt collection system to undergo revamp after Australians were slapped with false debts

16 January 2017
Daily Mail Australia

The controversial Centrelink debt-collection program is getting a makeover.
But the Malcolm Turnbull government is standing by the system even as it threatens to erode voter support for the Liberals.
The Department of Human Services is making cosmetic changes to the letters sent to thousands of Australians asking welfare recipients to prove that past payments were not made in error.

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