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Alan Tudge says Centrelink may check letters received before debt imposed

11 January 2017
Guardian

Alan Tudge says he may attempt to change the law to ensure letters being sent by Centrelink’s controversial automated debt system are actually being received before a debt is imposed.
The human services minister, speaking with Guardian Australia on Wednesday, continued to defend the controversial debt recovery system, which has been the subject of repeated complaints accusing it of inaccuracy and unfairness.
But he said he was looking at changes to ensure initial letters demanding welfare recipients explain income discrepancies were actually being received before debts were imposed.

Broken Centrelink system sending false debt notices to sick

9 January 2017
Sunshine Coast Daily

Centrelink's automated system, which has ramped up since October, is now sending 20,000 review letters about supposed discrepancies each week, with scores of Australians - including people with cancer - telling news.com.au of the anxiety, stress and even suicidal thoughts prompted by the debt letters that dropped through their mailboxes just before the festive period.

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