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Centrelink debt collectors target innocent people

6 December 2016

This seems to be a common problem for people who've done contract, casual or intermittent work in years they have received Newstart or Youth Allowance.
The government is crowing about its new automated system tracking down money incorrectly paid to welfare recipients, but Crikey is aware of multiple cases of people who have been unfairly and incorrectly targeted under the system.

Pensioners and disabled next in line in Centrelink robo-debt campaign

17 January 2017
Canberra Times

The Coalition government is going to target more than 3 million of elderly and disabled Australians with its controversial Centrelink "robo-debt" campaign, Parliamentary documents show.
The mid-year economic forecast tables published last week shows the government has booked savings of $1.1 billion from data-matching the aged pension and another $400 million from the disability support pension.

Centrelink staff, union demand action on debt notices

11 January 2017
Green Left Weekly

The staff tasked with adminstering Centrelink’s “robo-debt” system are under huge pressure too and are demanding an immediate halt to the punitive approach.
A Centrelink worker told Green Left Weekly that the system was implemented without staff being trained and that they were ill equipped to explain the debts.
“We haven’t been told anything about how the robo-debt system works,” they said. “We have just been instructed to direct people to the MyGov website. We have been finding out the specifics about how the debts are generated by listening to Hack [the Triple J afternoon news program] or reading articles on social media.”

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