Go to top of page

I gave them the info and 2 years after giving it they raise a debt

Debt amount: 
$11000
Date debt issued: 
Wednesday, 14 August 2019
Period debt occurred: 
July 2014 to June 2015
Has your case been referred to a collection agency?: 
No
Payment Type: 
Parenting Payment
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Was contacted in Sep 2017 to provide payslips and confirm income. Thankfully I had email payslips and confirmed it.

Today (almost 2 years on) they call and day hey bad news we just raised an 11000 debt for that period. I couldn't believe it. Told them when I confirmed my info I got a letter saying thanks you were overpaid 200 I paid it but got a bonus from ftb because I had overestimated my income.

I tried to go back to debt letter but centerlink don't store them online if more then 3 years old, nor my income estimate. I called back and was told I had only reported 5k all year and didn't even report for almost 6 mths but got laid the full amount. Like I told the lady if you didn't report every fortnight using the app you didn't get paid! So in 2 years I had no phone calls no anything except for today - and they couldn't explain why it took another 2 years to look at info I provided 2 years earlier.

How do you feel about the way the Government has handled this process?: 

Pathetic. I gave them the info and 2 years after giving it they raise a debt but can't explain how or why. Instead I get told to go back and look at what you reported - which i would but the website doesn't show you any of that!