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very upsetting not being heard or listened to

Debt amount: 
$1953
Date debt issued: 
Monday, 3 October 2016
Period debt occurred: 
January 2015 to October 2016
Payment Type: 
Parenting Payment
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Anxiety, stress, already suffering from depression, financial stress, very upsetting not being heard or listened to.

How do you feel about the way the Government has handled this process?: 

Very disappointed. What happened to having a fair go?