Human Services Minister Alan Tudge needs a strong dose of reality.
Obviously Mr Tudge, with his $100,000 plus salary and seemingly unlimited taxpayer-funded expense account, has little idea of how debt recovery letters work for most people.
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I've visited Centrelink in my lunch break for answers, but after waiting in a queue I was advised Centrelink staff were on lunch and I had to use a computer.
I was also given three different sets of advice from different people, one saying I didn't owe anything, another said I was being charged $10 interest a day and yet another saying I wouldn't have to pay the interest.
Finally, after lodging a formal complaint, I got through to a human with common sense who explained how it would work and we signed a written agreement on how we would pay the debt back.
But when my family tax payment came through, Centrelink removed all the money owed from there without telling me.