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'Debt' letters cause grief for welfare recipients

2 January 2017
Jarred Sferruzzi
Chinchilla News

Centrelink recipients in Mackay are venting their frustration over 'debt' letters after a new online compliance system was implemented in July.

The system compares data supplied by government agencies such as the Australian Tax Office with Centrelink data and automatically generates letters if it believes there's a discrepancy.

Since reports of the letters -some involving thousands of dollars - have emerged Mackay residents have been quick to come forward with their own stories of frustration and grief.