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Budget 2017: Tudge to slash almost 1,200 DHS jobs

10 May 2017
The Hon Linda Burney MP
The Hon Linda Burney MP, Shadow Minister for Human Services, ALP Member for Barton

The Turnbull Government will slash 1,188 jobs from the Department of Human Services in the coming year (BP4 p136) - ensuring that Centrelink processing and phone wait time will continue to explode.
The disastrous decision follows the axing of over 800 workers in last year’s Budget.
Centrelink clients ringing to report their income or clarify their responsibilities are already waiting up to 35 minutes just to have calls answered and some 29 million calls didn’t even get through last year.
The Turnbull Government’s solution to the crisis in service delivery outcomes at Centrelink is to privatise 250 call centre jobs, meaning even if you can get through to Centrelink the staff won’t be empowered to help you.
The plan is very similar to one which was shelved in 2014 after community concerns about the privatisation of vital services.
While talking a big game on welfare compliance the Turnbull Government is actually making it harder for people to do the right thing by reporting their income or clarifying their responsibilities.
Something is very wrong at the Department of Human Services, Mr Tudge needs to admit he can’t improve services and cut 2,000 jobs in two years.
This Budget means Centrelink clients will wait longer for worse services.