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28 million busy signals hit in the first seven months of this financial year for those trying to reach Centrelink

3 March 2017
Senator Rachel Siewert
Rachel Siewert, Australian Greens Senator for Western Australia

“28 million calls hitting a busy signal in the first seven months of this financial year is astronomical and could reflect people trying to get through to fix an incorrect debt”, Australian Greens Senator Rachel Siewert said today.
“Last year for the whole financial year was 29 million busy signals, up 22 million from the previous year.
“To see 28 million busy signals in the first seven months shows an extreme trajectory that the Government must work to remedy immediately.
“Behind those 28 million attempts are exasperated and struggling Australians. It should not be this hard to access Centrelink, the Government should wake up to how broken the system is”.