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“Over paid”

Debt amount: 
$3600
Date debt issued: 
Monday, 5 August 2019
Period debt occurred: 
July 2016 to November 2017
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Youth Allowance
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I’m so stressed out a) I can’t afford to pay it and b) u understand how they think I was over allowed by so much when I was barley receiving the equivalent of minimum wage, while also doing 30 hours or university a week.

How do you feel about the way the Government has handled this process?: 

There was no explanation, there was no guidance and then all of a sudden it was the due date and referred to a collection agent with no help.