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due to an ERROR by Centrelink now received a letter from Probe

Debt amount: 
$2200
Date debt issued: 
Wednesday, 11 January 2017
Period debt occurred: 
July 2015
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
I don't know how to
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

We were overpaid FTB due to an ERROR / mistake by Centrelink and received a letter from Probe.
We didn't know we were not entitled to the payments as apparently the rules had been changed by the government but somehow someone didn't make the changes to stop us from receiving the fortnightly payment?

How do you feel about the way the Government has handled this process?: 

Totally shameful.