I suffer anxiety and depression. I am a single mum of two kids with little to no help from fathers. I am currently living on less than 50 a week to feed a family of 3. In July 2019 they contacted to say I owed money and needed to prove a certain amount of income between 2014 and 2015. I did prove this right down to the last cent. Then was told I had no debt, now 3 weeks later I have another debt of same amount because my work fortnights dont match the reporting fortnights so they took when was left over for each of my fortnights and averaged it over all their fortnights. Even ones where I didn't work at all
They are not. They only care about getting money.