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Banging my head against a brick wall

Debt amount: 
Date debt issued: 
Wednesday, 10 July 2019
Period debt occurred: 
December 2016 to January 2017
Has your case been referred to a collection agency?: 
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I received a payment that I was not expecting on the 25th Dec from a past job. This payment was reversed as soon as the office reopened (Christmas break). Centrelink payment stopped in January as found new job. I am stressing over having to pay back an imaginary debt. I also don’t know how I am to declare ‘earnings’ over Christmas!

How do you feel about the way the Government has handled this process?: 

Every time I try and call Centrelink I have to explain the situation. It’s tiring, I get frustrated and begin to feel angry.