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Averaged despite providing payslips

Debt amount: 
$11500
Date debt issued: 
Thursday, 20 June 2019
Period debt occurred: 
June 2012 to September 2013
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Austudy
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

They have advised me if they debt was generated 10 days laters I wouldn’t have been assessed as it was past 7 years.

Then they said I only had to submit payslips until November 2013 but included all the money I made until June 2014 (30 000). I now have to get those payslips and go through each fortnight with my bank slips to prove that money was earned outside of my allowance.

I found out today that despite providing payslips for the period, the assessment was averaged out in the algorithm by the assessor. I was never given an explained where the debt came from.

How do you feel about the way the Government has handled this process?: 

I am disgusted and feel like this is illegal and unethical.

If people owe money, that’s one thing. But these are false accusations and deliberately making it impossible to prove they are wrong. They are lying and setting people up with impossible situations to defend themselves.