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Anxiety frustration unable to get same figure for debt twice

Debt amount: 
$75000
Date debt issued: 
Wednesday, 8 August 2018
Period debt occurred: 
August 2013 to August 2018
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Anxiety frustration unable to get same figure for debt twice. Unable to get explanation of debt. Continuously disconnected if able to get through at all. Worsening of mental health more withdrawn. Medication changes. Sleep disruption

How do you feel about the way the Government has handled this process?: 

Appalling illogical. Bloody minded. Incorrect information then use this all to bully with no recourse