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Still waiting for Centrelink to admit they were wrong

Debt amount: 
Date debt issued: 
Monday, 31 October 2016
Period debt occurred: 
August 2014
Has your case been referred to a collection agency?: 
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I have been fighting this so-called debt since around October last year. Despite constantly asking for details on how this amount was calculated, it took months for someone to give me a detailed explanation, which turned out to mostly be errors on their part. Despite this, they still insisted on being paid while this was being reviewed, and refused to negotiate a payment plan which would not strain my already tight budget. Still waiting on them to admit there's no debt, and pay back the amount they forced me to pay them to avoid collection activity.

How do you feel about the way the Government has handled this process?: 

Each time I have disputed this debt, they have dropped the amount further. The original debt was supposedly around $900, which has been lowered about four times to the current amount of $98. I have taken this to the Administrative Appeals Tribunal, who ruled in my favour in April. Now I have been told that the Department of Human Services are considering appealing the Tribunal's decision. They refuse to let this go, despite having spent more money investigating and reviewing this matter than what the claimed debt even is! It seems like they refuse to admit I don't owe anything, no matter what it costs, because then their stats for the number of debts picked up by this system will go down.

I do not owe them money. An independent tribunal has found that I do not owe them money. They continue to waste government resources on a flawed system, fighting tooth and nail to squeeze every cent possible, to avoid admitting their system is a joke and does not work.