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My anxiety levels are through the roof

Debt amount: 
$915
Date debt issued: 
Thursday, 11 January 2018
Period debt occurred: 
January 2011
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

This supposed debt dates back to 2011, when I was grieving for the loss of my best friend to suicide.

I have received a letter saying I have no debt, and to disregard any previous letters, then a phone call was received by me today from a Collection Agency!!
My anxiety levels are through the roof and I am even having suicidal thoughts once more.

How do you feel about the way the Government has handled this process?: 

Not well, I was advised I would receive something in writing, but so far only phone calls.

I have a letter in writing advising I have no debt!!