Received a letter on the 19th of November weeks before Christmas.
Tried to contact centrelink — busy tones on their phone lines and then the holidays, couldn't get through.
Then there were strikes, got hung up on by no one answering the phone.
Finally got through, they said that I needed to provide information for 6 and a half years ago. Two of the employers had closed down. Didn't know what bank I was with when I was 17-18 had to go to all my past banks to try and get the information with no ID — couldn't afford one.
Call up old employers — fail, owned by different people who couldn't give me any information.
Had no payslips as was so long ago and I was so young at the time and going through multiple family breakdowns.
Confusing, incompetent and unbelievably rude centrelink staff made it all ten times harder. They know about my mental illnesses and my parents mental illnesses but completely unemphatic.
Calculating amounts without my consent, saying that I agreed to things which I did not.
Telling me do equations, using mathematical language that I didn't understand — and I'm no dummy.
Unbelievably stressful, making my anxiety and depression worse.
I had to spend money getting to the banks, credit and getting to and paying for use of a scanner and internet to upload this ridiculous crap.
They refused to tell me how much the debt was.
Finally after demanding the info they say reduced to $517 from "thousands".
This government should be ashamed and has cause a great deal of harm to my mental health and finances.
Chasing my tail getting this information when I meant to be recovering.
I have a centrelink exemption for six months and even that wasn't enough to get them to back off.
Going to put in a complaint and fight this to the end.
I reported my income exactly as they told me at the time, I have done nothing wrong.
All their dates and figures are incorrect.
It's a joke. Dangerous as well.
I am lucky to have a great psychologist, doctor and friends helping me get through this.
Without them I would have probably killed myself by now, as has been going on for months.
Basically being punished for working while getting a payment and then cancelling my payment.
This "debt" is because I worked at that old job and for the majority of the time I didn't receive a payment. That's why there is an discrepancy with the amount shown by the tax office.
But no, guilty until proven innocent or else!
Well fucking sorry for doing the right thing you fucking idiots.
I hope the robo debt gets Allen Tudge and his minion Kathryn Campbell. Hope you lose your job Tudge and are prosecuted for releasing that woman's personal information. That would make my week. :)
Looks like there are going to be more strikes. Can't wait to not get through and then get hung up on.
Murderous rage, sadness, confusion and deep despair.