Go to top of page

It is just too hard.

Debt amount: 
Date debt issued: 
Tuesday, 1 August 2017
Period debt occurred: 
November 2017
Has your case been referred to a collection agency?: 
Payment Type: 
Disability Support Pension
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I gave Centrelink my income information three times.
Two years later they came back to me and say I owe them $77,000.

They have no record of the info I gave them.
They are calling me a liar to my face and have said I should be happy I am not being prosecuted for fraud.

Now I find out I should have asked for a receipt for the info.
Surely if that is part of Centrelinks process I should be given it without having to ask specifically, or at least be told about it by Centrelink before it becomes a problem?

Centrelink will not acknowledge a problem with their computer system.
They keep telling me it is not on their system therefore does not exist, and will not look at WHY it is not there.

How do you feel about the way the Government has handled this process?: 

Every time I deal with Centrelink I feel like killing myself. It is just too hard.

They do not listen, they do not read their own files.
They have problems with their computer system and will not acknowledge it.

I have not lied but I have no way to prove it. My husband was with me when I went to Centrlink, but they have made it clear they don't believe husbands either.
He now has dementia so can't help.

They don't believe my diary entries.

I cannot sleep for days at a time, my life is consumed by trying to prove I am not a liar, my poor husbands care is affected by my poor health and mood over this.

Centrelink is not honest. I trusted them and this is the result.
They are not efficient. Politicians should wear this, but the poor public servants bear the fallout for pollies policies.