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I couldn’t believe it!

Debt amount: 
Date debt issued: 
Wednesday, 11 October 2017
Period debt occurred: 
June 2017
Has your case been referred to a collection agency?: 
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I received a robot call from Centrelink last October telling me I was overpaid and I owed around $2000!
I couldn’t believe it! I was freaking out!

The girl said to me that it’s only $2000?
Really I said well if you feel that way maybe you should pay it!

Then I received a letter from them with a debt of $384.79?
Confused yes! Kind of relieved though. The debt is from 2011-2012.

I am now sitting on the phone on my day off trying to contact them! 35 minuets gone now!
I have received a couple of call robot calls say please hold you have an important call from Centrelink, I work and the calls were inconvenient for me to take!
So now we are up to 40mins on the debt recovery line!

How do you feel about the way the Government has handled this process?: