I received a letter saying my income reported in 2015 and 2016 did not match the ATO figures.
I was rather stressed & exhausted, we were moving and I was struggling to also find time to work 2 jobs and look after 3 kids.
I tried calling numerous times for extension and discuss, ended up getting through on complaints number.
I rcvd 14 days extra. I spent hours when I should have been working collating and reporting my income fortnightly for the 2 year period, the system crashed and I had to redo.
I then received a message saying I needed to call.
It took the Centrelink person 1.5 hours to finalise (I had missed a figure) and determine there was indeed a difference — $47 which would be waived.
This period was when I was working and studying and looking after 3 young kids and supporting their father who was seriously ill and was recently diagnosed with MS.
Now we are both working again and trying to sort out our debts from this period.
I do not see any value at all in this time wasting and expensive exercise. They could actually have sent me the bill.
I was grateful for the help I received but now I am paying tax again and slowly getting back on my feet.
Humiliated, stressed and poorer — I could have been working instead, seriously I had to turn down work to complete this exercise.