I first received my letter on Friday 7th July (yet it was dated 9th November 2016) it was amongst a bulk lot of mail collected & forwarded to me by the new tenants who live at my old address.
Despite updating my address with all other government agencies, Centrelink for some reason still had my old address & had sent two letters there regarding this supposed debt. I haven't been in receipt of Centrelink benefits since May 2014 hence no need to update my address with them when I moved two years later!
I opened the letter and was immediately confused, anxious & outraged, I have been stressed about it all weekend feeling helpless there is nothing I can do until Monday when I try to call them. Who knows if it has been sent to debt collectors or not as it has been 8 months with no apparent contact from me as I had no knowledge of the debt until now.
Luckily I turned to google to find out that I am not alone in what seems like a huge bungle on their part.
I even went so far as to reset the password on my old Centrelink login (unused since 2014) in attempt to check the debt online - however online it says I owe nothing, contradicting the two letters in front of me???
This has caused a huge amount of unnecessary stress, anxiety & fear.
I especially feel for the elderly & technology-challenged individuals who have received these letters because they would have no way to research information or to begin to defend themselves.