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A complete clusterfuck.

Debt amount: 
$800
Date debt issued: 
Monday, 15 January 2018
Period debt occurred: 
May 2017
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Youth Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

Apparently This debt has come up from issues with parental tax and has ONLY come up now.

I have spend hours on the phone and it is making me extremely anxious because there is a Departure Prohibition Order on me until I either pay or begin to pay this debt that I’m not sure I even owe — basically I can’t leave the country until this happens.

It has been to debt collectors even though it isn’t due yet.

How do you feel about the way the Government has handled this process?: 

The government has not helped me one bit.

I have made a formal complaint and only now have I been assigned to a senior case manager which only happened AFTER I threatened legal action because no one will tell me why I have this debt.

I will be making a FOI request once the case manager calls me. I’m over chasing them, it’s so god damn hard to get their money but the second they think you may owe them money they’re straight on to you.

Oh yeah, and the staff on the phone a moody and disinterested also — it’s like they don’t want me to pay.