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The 13 month (and still counting) run-around

Debt amount: 
$4509
Date debt issued: 
Friday, 2 December 2016
Period debt occurred: 
November 2013 to September 2014
Has your case been referred to a collection agency?: 
Yes
Payment Type: 
Sickness Benefit
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I have been fighting this debt for over one year and 2 months.

I have contacted my federal member of parliament to get extensions to find the payslips from a company which says they cannot provide them due to closure and storage of documentation.
I have had to repeat my story to over 10+ Centrelink employees and every time I call for answers I have to start all over again.
I have provided my private bank statements for two whole years for the period in question yet three months later, no response, and now I have debt collector after me.
I have pleaded with them that I cannot provide the documentation they require. My previous employer said they would hand over the information at Centrelink's cost as it is in storage and difficult to retrieve.
I have explained that there is a DIFFERENCE between trading name and business name and a simple ABN check would show that I did in fact declare my income with them but under the trading name and not the business name.

They have now taken my debt back off of the debt collectors and are "reviewing" my case (again) which they said was happening the LAST TWO TIMES I rang.
I am not holding my breath for resolution because every time I call up they say it's in fact not being reviewed, no official decision has been made, only that I have not responded to my letters therefore I DO owe the money.
DO THEY NOT LOG EVERY TIME I CALL??? IS THERE NOT NOTES ON MY FILES SAYING I PROTEST!!!
And then I get hand balled to "the right department" again only to re-tell my story AGAIN.

I am BEYOND frustrated.
I am talking to their employees so terribly out of sheer frustration which is not who I am.
I am finally off sickness benefits and working full-time but now I have to re-live that time in my life. I am a success story that is being chased down to nothing all over again.

I don't want to answer private numbers.
My father now opens my mail because I don't want to see what more blood they want out of me.

I am a wreck but I am going to fight this until I have nothing left in me because I deserve a fair trial.
This is guilty until proven innocent. This is terrifying. This is un-Australian.

How do you feel about the way the Government has handled this process?: 

This whole thing is shameful.