Top Centrelink bosses have hung up on the public, putting their office phone numbers and email addresses under wraps.
The Government is taking steps to ensure people pay back their welfare debts if they have received payments they are not entitled to.
Two Bills are being introduced to Parliament today to strengthen the integrity of Australia’s welfare system.
The government is trying to modernise service delivery via online platforms, with mixed results.
The Australia Institute is an independent public policy think tank based in Canberra. It is funded by donations from philanthropic trusts and individuals, memberships and commissioned research. Since its launch in 1994, the Institute has carried out highly influential research on a broad range of economic, social and environmental issues.
* date released April 2012