Initaially in 2015 received a letter I’d earn to much once returning to work it was calculated over a 2 year period after being severely ill and had to go on Centrelink as exhausted funds. Once we’ll returned to working x2 jobs to catch up on mortgage etc etc. I retrieved through my own cost payslip n prints and sent in promptly as the pet said via a phone call there had been a glitch with the new system and my payslips would help them to check and if I don’t hear back mine would be one of the errors and would be fixed.
I didn’t hear back over next 2 years in which time I checked on my gov as precaution once a month if I owed money just to be on top of errors or my finance to find each time I do not owe any money I took screenshots of these with dates and filed as I do with all financial documents.
Then surprise suddenly I receive a tex. message saying I owe money and they have began to take out of my Centrelink as I’m on a sick cert for the past 14 months with again severe health issues. I called the complaints and app area with a finance advisor from st vinnies as witness and we where both told I had no debt after they gathered info and said I receive a confirmation within 2 days. 4 weeks later I received a certified personal delivere$ letter that now I owe $900 plus the $4800 from. 2014 n 2015 n now 2016as well.
I’ve been trying to get through to app area now for 3 weeks and had tex messages saying I’ve got phone apptmrnts that don’t eventuate my medical cert has now not uploaded correctly apparently.......... I got suspended as apparently had an interview with Centrelink in a different town from the one I live in. Approx 70 km away ..................... no as typing this I’m on hold for 1.05 min to Centrelink couldn’t get complaints area or compliance at 8.45 am. Seems you are punished and framed and set up if you do the correct thing and work hard and ask Centrelink for support once in a while when life changing surgery or illness arises as soon as they know your down they will or seem to pour it on as I c
Quite clearly am on Centrelink while very ill because I have no finance so how the hell am I going to pay what I was given last time back .......??????? Even when returning one day I hope to work do I work hard again just to pay them in another 5 years because they have to recover money lost due to computer glitch or to cover mis informed info to clients or just because I’m a target to frame while weak ..............
This has not been handled at all quite clearly
Fact I was told I had no debt verbally via phone and in writing over numerous dates
There was a glitch in system the media still has evidence and replays of news on that
They have evidence I’m not well eveif
Dance clearly I’m not financial
They have evidence I only ask for help when severely ill and can’t work I’ve Woburn employed for 37 out of 40 years fulltime even ( gov )
My anxiety now is severe as is hypertension and stress was what Li lost my hair had life changing surgery took time off to heal have had nothing but severe set backs from govthis continuois stress
Stress is why I can’t return to work so why are they putting it on me don’t they want me to work how about concentrate on the theft of gov money get that back from those that have over and beyo d what they should be paid to rdestriy lives of people with illness that are waiting to get into their espcialist for help even the banks are like angels as at least they can waive or help not destroy like this gov department and yes if my computer wipes itself the screenshots and evidence has been past on to where it should be and won’t be lost or destroyed . This is what you get for showing nothing but pride and integrity protecting citizens and actually working for gov security and at hi standards for many years hurts when the ones I looked up to drop you like a hot rock the first time you need help ,and I know there are thousands in my predicament it can be fixed and sorted with compassion and dignity if it’s not ......it will never be