I first received notice I had an overpayment debt in 2016 pertaining to Newstart payments I received in 2014. I requested an appeal and entered in my payment information as well as provided hard copy evidence at Moreland Centrelink branch.
I was successful and received a letter via MyGov account saying there was no outstanding debt incurred in December 2016.
I believe it was the following year I received a notice about potential over payment but this was again resolved with a quick phone call.
Today, May 2019, I logged onto MyGov and saw I had two letters from Centrelink saying I have an outstanding debt.
My letters in MyGov account from 2016 concerning my successful appeal are gone.
I also noticed there was a letter of overpayment sent to me in August 2017.
This is now the third time I have to go through the appeal process.
This has affected me by taking up a large amount of time I will never get back to try and collate, sort and submit the evidence require to appeal a debt I should have never had had. This has also taken a large emotional toll on me the last three times.
This is abominable and plain criminal.
The fact that the debt may constantly appear, despite having won a previous appeal is shocking.
They can play the fool once, but after three times, this is surely willful, deliberate and damn right neglectful.