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Small robodebt

Debt amount: 
$129
Date debt issued: 
Tuesday, 7 May 2019
Period debt occurred: 
January 2016 to April 2016
Has your case been referred to a collection agency?: 
No
Payment Type: 
Newstart Allowance
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I got the initial 'please clarify your income' notice 6 months ago through Centrelink. I meticulously reported my earnings down to the cent and had all payslips. I even made myself a spreadsheet that sorted my earnings into both the Centrelink reporting periods and my pay periods.

My earnings reported to the ATO and Centrelink also match exactly, yet I have now been sent a debt letter telling me to pay up $128.75. I'm not sure where this figure has come from. It's not a big debt, but it's one I shouldn't have been issued with.

Despite all this, I'm not surprised that I received a robodebt letter. I am more surprised that it took them 6 months to issue one since I first reported.

This has caused anxiety and undue stress at a time when I am dealing with having a very low income, plus other personal difficulties. I will be asking them how they calculated the debt amount and I will be appealing this debt.

How do you feel about the way the Government has handled this process?: 

The whole system is wrong and needs to go. The initial over payment letter alone was very aggressive ("You owe us this much money. We won't elaborate on details. Pay up. Here's 5 ways to pay"). I can see how it has caused many people undue hardship and stress.