The process has taken over 6 months i was under the impression it has been resolved and received a letter to say it had been recovered and the debt was due that week.
Now I have to wait another month for it to be appealed.
The stress and anxiety is overwhelming especially when your unemployed and a student.
And even more so that I never knowingly (if at all) did the wrong thing to cheat the system.
It’s absolutely appalling. I am so disheartened in the lack of compassion.