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This is dodgy practice by the Gov

Debt amount: 
$14000
Date debt issued: 
Thursday, 28 March 2019
Period debt occurred: 
July 2017
Has your case been referred to a collection agency?: 
No
Payment Type: 
Family Tax Benefit
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

The government changes the law, does not advise and does not implement the new law (probably due to under staffing or no expertise). Fast forward to March 2019 - Overnight, i am in debt .. I called and asked when that policy of $80k threshold was put into effect and i was told the 20th March 2018. Yet i have to repay everything from July 2017 onward.
Can they just change laws on the fly like this to suit their needs ?????. They want a budget surplus and they put their hands in my pocket for it ????.

Fair enough you want to change the law, do it properly, implement it and cut off my payments. Don't give me all this money to then tell me i am now in debt because the policy changed without warning , nor action from them.

This is not a government anymore, this is a mob of thugs going around blackmailing people for money.

How do you feel about the way the Government has handled this process?: 

Angry and frustrated. I have spent hours and hours over the phone and service centers. Bounced around because no one knew the answers. Not a single document in the service centers reflect the 80k threshold. They have not even updated their documents and educated their staff about this and yet they are making me repay money that was given before the law went into effect.