Go to top of page

12 emails, 4 phone calls, 2 letters

Debt amount: 
$2300
Date debt issued: 
Thursday, 16 August 2018
Period debt occurred: 
May 2019
Has your case been referred to a collection agency?: 
No
Payment Type: 
Parenting Payment
Appealing Debt?: 
Yes in process
Tell us about your debt and how has this affected you? e.g. anxiety levels, financial and accommodation stress: 

I've sent 12 emails, written 2 letters and made several phone calls. No answer and they still haven't/refused to provide me with any evidence of how I owe this debt. Absolutely rort of a system. My FTB is being garnished for it. Probably will be for years until they decide to answer me. I don't have the time to take days off work to sit on hold to them, nor go into a branch only to be told to log on to the computer in the corner. This organise is corrupt.

How do you feel about the way the Government has handled this process?: 

Ignored. Denied. Refused to engage. Garnished my money. They are criminals!!! Big brother can go jump for all I care.